Services

Physical retail is ready to do more. Stores turn digital interest into real-world action, bridging the gap between clicks and commitment.

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Retail Strategy & Trends Advisory

  • Industry and consumer trend analysis

  • Innovation roadmapping
    & prioritization

  • Emerging tech advisory

  • Emerging markets research

  • Pilot, testing, and scaling — planning and project management

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Store & Customer Experience Audits

  • In-store experience & store audits

  • Store design & effectiveness

  • Digital, media, tech performance

  • Customer insights, journey mapping

  • Experience personalization & brand alignment

  • Connected customer experience

  • Assessment of brand & channel integration


Store Impact Metrics

  • Regain lost brand visibility as we shift to AI agentic search by maximizing the value of each store

  • Measure of the total impact contribution of stores across sales, service, brand loyalty, and operational savings — not just in sales per square foot

  • Portfolio analysis to assess which stores add true impact to overall profitability for clearer decisions

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Smartphone on wooden surface with focused lighting

  • Digital to store strategy such as Buy Online Pick Up In Store (BOPIS), ship-from-store, return in store

  • Integrated technology/digital positioning

  • Staff/tech rebalancing to maximize customer experience and profitability

  • Store design alignment for cross channel success

  • Store format innovation and store design strategy

Connected Store Strategy

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Interested in exploring the potential of working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!